Infodream, a competence center for continuous improvement

In addition of our process analysis software, we offer several services to ensure the success of your projects including training, consulting and implementation assistance.

Competence Center

 

With many years industrial experience, our talented team will help you implement your project using best practice methods whatever your industry.

We have a multidisciplinary and dynamic engineering team made up four nationalities and can work in English, French, Spanish, and German.

Integrated Solutions

 

Combining our software products, services and years industrial experience means we can provide a true end to end comprehensive solution ensuring your continuous improvement efforts are successful.

Continuous improvement

 

Our business is 100% focused continuous improvement.  This is reflected in our approach to developing our software and also the core nature of project services we provide.

As part of your project team we can act not only as just the software supplier but also as a major actor within your quality process.

Infodream, your complete partner for MES or SPC projects.

In addition to being product experts, the vast majority of the team have an engineering background and a deep understanding of quality engineering and process improvement techniques.

Project Management

Project Integration Services

  • Project definition and scoping
  • Project Integration
  • Change management assistance
  • Theorical and pratical training
  • Software configuration – Full turnkey implementation
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Infodream training

Training

  • On-site training: Takes place in your plant and customized to your specific application
  • Training aimed at various user roles – administrator, analyst, operator, IT, etc.
  • Quality Tools – Practical based ‘theory’ training on process capability, SPC and variation reduction
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Support

Support

During your whole project, Infodream will encourage you with our service support. If you need a technical help, our support team will listen to you and answer all your questions. Thanks to a reactive and efficient support, you will enjoy adapted solutions to your situation.

  • Hotline Support
  • Web support (via Webex or VPN)
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