What did Safran Ceramics need?
Safran Ceramics wanted to :
- eliminate paper from the workshop.
- manage changes to production parameters.
- make data more reliable and have instantaneous production monitoring.
- facilitate communication between teams.
- guarantee the quality of the products to our customers.
Eliminating paper on the shop floor.
In the past, work instructions and production tracking sheets were designed on Word files and then printed.
The data collected in the workshop was written on loose sheets by the operators and then entered into an Excel file.
There was therefore a need for digitisation (electronic route card, work instructions, quality check sheets, record, etc).
Managing changes in the range.
As the process can be long and complex, changes to specifications and parameters can take place part way through production of a work order. It is therefore critical that these changes can be managed quickly and securely into the process.
Reliable data and instantaneous production monitoring.
Excel files could be opened and modified by different people without traceability, with the risk of error that this implies.
It was also necessary to ensure consistency in process definition and methods to reduce the variation in shopfloor working methods and allow operators to work as efficiently as possible.
Finally, it was not always clear who had made what changes, when and why, as three types of people were authorised to make changes :
- The process owner.
- The methods team
- The quality department to control version changes
Facilitate communication between teams.
In order to pass on information, travel between the offices and the workshop was a significant waste of time for the teams.
Guarantee the quality of our products to our customers.
The parts produced by Safran Ceramics are sent and tested on a test bench at the customer’s site (other Safran Group entities). These tests are long and costly, so we must be sure that the parts sent meet certain quality criteria.